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Kunden Kommentar

Hier erfahren Sie, welche Erfahrungen unsere Kunden beim Wohnrecht Kauf oder Timeshare Verkauf mit Travel & Leisure Group gemacht haben

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The winner of this quarters prize draw is Mr M Herscovitch from Belgium.
Congratulations Mr Herscovitch your cheque for £100 is making it's way to you.

Would you like to win £100 cash ?
Have you dealt with Travel & Leisure Group on a sale, purchase or rental ?

Make sure you sent your comments to us for your cance to win £100 in our quarterly prize draw.



 

"I confirm receipt of cheque for £1100.00 in respect of rental of Puerto Anfi weeks 21 & 22 - Thank you ! For the record I would like to say the transaction has been smooth and worry free. It's a please to do business with Travel & Leisure."

 
Mrs Durkin, Tyne & Wear, February 2010
 
 

"Thank you for the cheque (£7,197.80) in relation to the above contract. I would also like to thank you for your professional handling of negotiations in regard to the sale. I felt most confident throughout the process"

 
Mrs Crisp, Oxon, January 2010
 
 

"Outstanding ! I have felt looked after through every stage of this process. Thank you very much"

 
Mr Smith, Aberdeen, January 2010
 
 

"As a second time buyer with Travel & Leisure we ar every pleased with the service provided and we would recommend Travel & Leisure to our friends, should they with to buy a Timeshare Resale"

 
Mr & Mrs Jorgensen, Denmark, January 2010
 
 

"Everything ran very smoothly and all parties involved have been helpful and efficient."

 
Mr & Mrs Parkinson, Lancaster, January 2010
 
 

"I have no doubts about recommend Travel & Leisure to anyone thinking of buying a resale Timeshare week. My experience has been great."

 
Mr Wells, Hants, January 2010
 
 

"Thank you for forwarding the very welcome cheque re the sale of my apartment at Paradise Kings Club, Cyprus. Both my wife and I have been very pleased by the courteous and efficient service. All of the staff that we have spoken to, have, without exception, been very friendly and helpful. It was nice to have my voice recognised some 2 months after making a sales request. We felt that we were talking to real people and not, as so frequently nowadays, the anonymous call centre. I would certainly be prepared to recommend your services to firmed and family."

 
Mr & Mrs T H, Swansea, January 2010
 
 

"We were very impressed with the ease and speed of the purchase. We would like to thanks Steve and Angela for their kind attention."

 
Mr & Mrs Swallow, Scarborough, January 2010
 
 

"Thank you for the letter of the 16December 2009, enclosing a cheque for £1,519.00 being the purchase price of week 16 at The Residence, Porta Mare, Madeira. At this time, following the death of my husband of 52 years, it was a great relief to find a company that dealt with the sale so efficiently. I think it took three telephone calls to confirm details and it was completed (as far as I was concerned) speedily and without extra input from me. I have a friend who has timeshare which works on points (they are Diamond and can only sell to other Diamond people) and has been trying to sell for two years. My thanks again for all your help at this very difficult time."

 
Mrs Sheeran, Hampshire, January 2010
 
 

"Thank you for your letter of 11th December and cheque completing the sale of our Timeshare. We were pleased that, in what were generally described to us as difficult times for such sales, you found a buyer relatively quickly and the sale itself went though without a hitch. Thank you for your services."

 
Mr & Mrs Newhouse, Amersham, January 2010
 
 

"I just wanted to thank you and the team at Travel & leisure for making our transaction go so smoothly. From the first time I first made an inquiry with Iain, I have been delighted with the level of customer service received. You can be assured we will be in touch when we have another requirement."

 
Mr P Watson, North Yorkshire, December 2009
 
 

"Con la presente sono a confermarvi che he ricevuto l'accredito sul mio conto corrente relativo alla settimana del contratto TL 9057W - Marriott's Club Son Antem Settimane 1 per float Gold Apt Flexy. Vi ringrazio inoltre per il servizio da Voi svolto efficientemente."

(I would like to take this opportunity to thank you for the bank transfer received in my current account relating to the sale of my week of contract TL9057W - Marriott's Club Son Antem, 1 floating week Gold Apt Flexi. Also thank you for your very efficient service.

 
Mr M Renato, Italy, December 2009
 
 

"Apologies for the delay but I just want to let you know that we have received BOTH cheques relating to the sale of my mother's gold weeks. So .... I think this is it. All gone. Many thanks for your help with the disposal of these Marriott Weeks. We'll all sleep a lot sounder now !"

 
Mr Billing, By Email, November 2009
 
 

"We would like to take this opportunity to thank you for a smooth and trouble free purchase of our time share arrangements. The whole process from start to finish was carried out within the time scales set by you and was trouble free. Now we are the owners of two time share apartments following in the footsteps of our son who also has a number of time share properties as you know, and recommended us to you in the first place ! We have already taken our first holiday in Cyprus and were impressed with the five star facilities and wonderful staff who made our stay such a memorable one, needless to say we are planning for next year already ! Thank you again for all your help and expertise."

 
Mr & Mrs Morgan, Wiltshire, November 2009
 
 

"Whilst writing I would again like to express my appreciation of the excellent service I have received from your company. You have now sold three of my Marriott timeshares, and apart from one person (whose name I cannot remember), the treatment I received was first class. My particular thanks go to Kellie who dealt with my advertising, Steve who sold the apartments, and of course yourself !"

 
Mr Levy, Woodford Green, November 2009
 
 

"My purchase experience with Travel & leisure was excellent, and I will recommend to all my friends. The two persons I was in contact, Mr David James, very kind and fast answering, and Miss Angela Frankland, very friendly and well informed. Really impressed. Thank you for your service."

 
Mr & Mrs Popa, Romania, November 2009
 
 

"A good job well done !"

 
Mr & Mrs Altman, Middlesex, November 2009
 
 

"Purchase fairly straightforward. Initially told it would take about 8 weeks, it took more like twelve weeks [admin: as a result of delays from the resort] Apart from this we are very happy with the service provided. Buying from Travel & Leisure was half the cost of buying direct from the Timeshare Group direct. We're very happy with the saving of almost £2,000"

 
Mr & Mrs Wylie, Belfast, November 2009
 
 

"We have felt very safe in every matter purchasing two Timeshares through Travel & Leisure Group at Club Gran Anfi. We think it has been necessary to contact the conveyancing manager Angela Frankland, because it has taken 3 1/2 months from purchasing the Timeshares until we got the contracts From Anfi. We have always got quick and serious answers from her, both through emails and by telephone. We got the same serious treatment and concern when we purchased the Timeshares via Gavin Eidsgard, Manager of Travel & Leisure Scandinavia."

 
Mr & Mrs Eide, Norway, November 2009
 
 

"We have been very pleased with the service we have received. The staff have all been very helpful and we would have no hesitation in recommending Travel & Leisure Group."

 
Mr & Mrs Bradney, Aston, October 2009
 
 

"Very good replay from Travel & Leisure Group. Thank you for a good service."

 
Miss Espeland & Mr Hagen, Norway, October 2009
 
 

"The cheque for sale of my Marriott weeks to Balazs Szanto has just arrived. Many thanks for your excellent service."

 
Mr Chandler, By Email, October 2009
 
 

"I confirm safe receipt of your cheque for £4886-82 (representing the sale of our second weeks timeshare). Thanks again for a speedy efficient, and very friendly service. I have no reservations about recommending your excellent service to my friends."

 
Mr Lee, Sheffield, October 2009
 
 

"Just a line to say thank you for the cheque for £3,074.50 for the sale of our Timeshare at Anfi Beach Club. I would also like to say thanks for your service, it was second to none. I would definitely refer anyone to sell or buy from you. Thank you."

 
Mr & Mrs Sabin, Sheffield, October 2009
 
 

"I herewith confirm that I have received the completion cheque for £1,700 in relation to the week. I would like to thank you for a smooth transaction and an excellent level of service throughout the transaction."

 
Mr Stuart, Derby, October 2009
 
 

"I have just received your cheque for £1474.80 upon my return from Italy. Thank you very much for your help in selling our timeshare."

 
Mr Hewitt, Dorset, October 2009
 
 

"Good customer service, didn't have any problems"

 
Mr & Mrs Quinlan, St Albans, October 2009
 
 

"1. Good service 2. Purchase done within the timescale advised 3. Happy to refer should the opportunity arise 4. Would certainly use this service again"

 
Mr & Mrs Hogg, Maidstone, October 2009
 
 

"Thank you for a great service !! The entire process has been hassle free, informative and of course good value for money."

 
Mr & Mrs Chauhan, Middlesex, September 2009
 
 

"I confirm safe receipt of your cheque for £4886.82. I am delighted with the service you have given and can confirm that your efficiency has exceeded my expectations (by a long way). Thanks again and I look forward to receiving your cheque for the sale of my second week. I have no reservations about recommending your company to any one of my friends and contacts."

 
Mr Lee, Sheffield, September 2009
 
 

"We would like to thank you all at Travel & Leisure for the efficient way you conducted the sale of our Timeshare, keeping us updated with all the various parties concerned ie RCI POints, Diamond Resorts and the new owners. If we come in contact with anyone wanting to buy or sell we will pass your company onto them."

 
Mr & Mrs Lockwood, Mexborough, July 2009
 
 

"Just to let you know I received the cheque today thank you. I went onto the Travel and Leisure website and made comments on the high standard of service received. I would like to make a suggestion regarding the advertising fees. I could not see anything on the website that related to these fees and I really think it would be worthwhile for those selling to know that most timeshare companies do make a charge for 'extra' advertising which is usually non-refundable. However, you offer an exclusive money- back guarantee for the advertising as long as the sale is made through an OTE/RDO member and for the same price. I just feel this is a strong point and  I would recommend your company and the advertising to anyone selling timeshare. In fact I am about to contact  a Mr and Mrs Annie Galvin and also a Mrs Victoria ElBay whom I believe still own timeshare. Thanks again for everything."

 
Mrs Young, By Email, July 2009
 
Highslide JS
 

"Thank you for your cheque in settlement of the above contract. I would like to thank you for the efficient and pleasant way you dealt with the transaction, and particularly for the prompt return of my (numerous) phonecalls !"

 
Mr Levy, Woodford Green, June 2009
 
 

"Thank you for the cheque received in advance of completion. Thank you for your help, it has been a long rock road for us, with not a lot of gain but at least we have got rid of the apartment. Without your help and patience for a "bewildered old lady" and my nieces computer I would have given in but we made it in the end and I will certainly reccomend you to anyone who wants help in the future with a similar problem."

 
Mrs Beaumont, Howden, June 2009
 
 

"I am writing to thank you most sincerely for the excellent service I have received from Travel & Leisure in purchasing a timeshare at Marriott's Marbella Beach Resort. Your website is very well designed, your sales person was polite, courteous, understanding and patient in dealing with my queries. I shall have no hesitation in recommending your company to my friends and would certainly use your services again."

 
Mr & Mrs Andrews, Wendover, May 2009
 
 

"This is to confirm the receipt and process of your cheque regarding the sale of our Pestana Miramar timeshare apartment. We have to say that of all the Timeshare companies we have had contact with, Travel & Leisure were the most professional. They said they could sell the timeshare; were realistic about price etc., in a difficult market; were pleasant and co-operative to deal with; gave appropriate advice regarding action; processed the documentation as they said they would; advised on time limitations; forwarded the cheque upon completion and returned as they stated they would, the advertising fee, etc."

 
Mr & Mrs Clarke, Northallerton, May 2009
 
 

"My husband and I would like to express our concern with regard to the length of time required by RCI for withdrawing from points which has delayed our purchase by so many months. We must confess that initially we underestimated the complications of the transfer of ownership, we thought timeshare is just a club membership we did not buy a house, so we did not do your company justice. With so many things going wrong with timeshare we worried. We can see now you have good knowledge of all that's need to be done and we will not hesitate to recommend you. We hope we will soon receive our documents."

 
Mrs Wright, Ely, May 2009
 
 

"We have received the £100 cheque for referring Mr Carlton to buy a timeshare from yourselves. We were very pleased to actually get it because sometimes these offers never come to anything . We will be going to Anfi this year and will tell you after what we think. Thank you for looking after us so well."

 
Mr & Mrs Denholm, Margate, May 2009
 
 

"Thank you for advising us that the ownership documents are being sent to us directly by the resort services and for arranging for the enrolment into the exchange system.We would like to say that we were impressed with the care and attention paid to us during the whole process, in particular the sales negotiator who took time to explain things without any pressure. Good sound advice.We have already told a few people we know about your people and may be coming back for another week if all goes well."

 
Mrs Karaskas, Birmingham, May 2009
 
Highslide JS
 

"Wonderful ! Thanks Angela. Cheque received. Very Grateful."

 
Mrs Dhenin, Guilford, May 2009
 
 

"Thank you so much for carrying out the conveyancing of our weeks at Orange Lake. We were fortunate in finding a buyer amongst our friends but had no idea how to go about transferring the ownership of the week to them. Your help and advice with preparing the new deed, notaries, taxes and recording the deed was invaluable and we are grateful we found you as we don't think it would have ever happened otherwise."

 
Mrs Baker, May 2009
 
 

"Thank you for sending on the cheque following the completion of the sale of my Anfi Timeshare week. I appreciate that Timeshare is not always easy to re-sell, particularly at the moment in times when people feel strapped for cash. Your service has been excellent throughout, and I simply wish to thank you for that."

 
Mr McLaren, Perthshire, May 2009
 
 

"Thank you for your letter dated 14th April 2009 enclosing the cheque for £2914.50. I would like to take this opportunity to thank you for all your help and assistance in the sale of my property and I would also add that I was very satisfied with the service provided by Angela, who was consistently polite and very helpful."

 
Mr Campbell, April 2009
 
 

"Thank you very much for the cheque, which arrived Friday 3rd April. I would also like to thank you for the very professional way with which you and Travel & Leisure have handled the sale of the above. Also in the matter of the fee's wrongly taken by Marriott. By keeping in touch, by phone and email, I could follow the progress of events. Should my husband decide to sell in the future, be assured that we know where to come."

 
Mr & Mrs Wright, Grantham, April 2009
 
 

"I wish to confirm receipt of the cheque for £2100. Your organisation has been totally professional and helpful throughout the sale of my Timeshare. Would use you again."

 
Mr Millward, Swanage, March 2009
 
 

"This morning we have received the above certificate from Diamond Resorts Internaqtional. Many thanks for all your help and guidance - We will be writing to you shortly expressing our thanks for the professional way in which you have acted during this transaction."

 
Mrs Shaw, By Email, March 2009
 
 

"Just a few lines to confirm receiving a cheque for £6424.50 as payment for the two Timeshares you sold for us. I will gladly advise anyone to go to Travel & Leisure Group to sell or buy any Timeshare. Other Timeshare companies are to me a bit dodgey but Travel & leisure are the best !"

 
Mr & Mrs Sabin, Sheffield, March 2009
 
 

"We are writing to confirm receipt of the cheque for the sale of our two weeks at Vista Gran Canaria. We would like to add our thanks for the great service that you have provided. We are very happy with the service from the Travel & Leisure Group. You keep us in touch at all times with what was going off. It was a quick and easy service you provided and we would not hesitate to recommend you to anyone who asked."

 
Mr & Mrs Massey, Nottinghamshire, February 2009
 
 

"I am pleased to tell you that I am very satisfied will all services received from you and your company. I can assure you that I will be more than happy to recommend your company to my friends, as well as any other interested."

 
Mr Rosholm, Norway, February 2009
 
 

"I look forward to many happy holidays with the family. I would have no hesitation in recommending your organisation to my family and friends. Thank you once again for your efficiency"

 
Mr & Mrs Terretta-Morris, Abergele, February 2009
 
 

"Thank you for the cheque for £3700.00 which we received today. We have been extremely pleased with the service provided by Travel & Leisure in the sale of our Marriott Marbella Timeshare, and thank you for your help"

 
Mr Jones, West Sussex, February 2009
 
 

"Thank you for your recent letter on the sale of the above Vistana Timeshare and confirm that we are in receipt of the cheque. If we know of anyone who wants to sell their Timeshare or RCI Points, then we would be very happy to send them to you. We are exceptionally pleased with the service in which you have given us, so thank you."

 
Mr & Mrs Mansbridge, Southampton, January 2009
 
 

"Received cheque for sale of Timeshare at Anfi Beach Club. We would like to thank you for your excellent services in handling the transaction. All phone calls were answered very quickly and all correspondence was also quickly attended to. At this moment in time we do not know anyone who is looking to buy. You have done a really good job and would recommend you to anyone looking to sell."

 
Mr Marshall, Renfrew, December 2008
 
 

"Concernant le contrat rappelé en object et en réponse à votre lettre du 11/11/08, je vous confirme avoir reçu votre virement de £5,754.00 montant de la vente que vous avez réalisée pour mon compte. Je vous en remercie vivement et vous confirme avoir apprécié votre action et la qualité de nos relations. Je vous prie d'agréer, Messieurs, l'expression de mes sentiments distingués."

{In response to your letter dated 11/11/08 I acknowledge receipt of your bank transfer for £5,754.00 which is the sale price you have achieved on my behalf. I thank you very much and confirm my appreciation regarding the attention you have given to this transaction and the quality of our relationship.}

 
Mr & Mdme Buecher, France, December 2008
 
 

"I am writing to confirm the receipt of the cheque for £2,400, many thanks. I just want to say that I am very pleased with the service I have received from your company. Many thanks for all your help"

 
Mrs Bainbridge, Stockton On Tees, November 2008
 
 

"Regarding the completed sale of my week at Mystic Dunes, I can confirm receipt of your payment by cheque. Can I take this opportunity of thanking you for your patience and good work throughout the whole transaction. I would have no hesitation in recommending your services in the future."

 
Mr McBride, By Email, October 2008
 
 

"I feel the buying process with Travel & Leisure Group and especially the good cooperation with you, as a link between the seller and buyer has been a safe and quick way to complete the transfer of our new apartment."

 
Mr Radahl, Norway, September 2008
 
 

"Can you please thank everyone involved for their professional service in dealing with this sale ? The whole transaction from initial point of contact to receiving the cheque was very smooth and other than signing a few forms, there was very little for me to do. I would not hesitate in recommending your company to anyone who wished to sell their Timeshare."

 
Mrs Madden, Salisbury, August 2008
 
 

"Please be assured that we would certainly use the travel & Leisure Group again, thank you also for advising us of the referral scheme. My experience with Travel & Leisure has been first class, with both Iain Wilson and yourself being very easy to contact and talk to"

 
Mr Dean, Chadwell Heath, August 2008
 
Highslide JS
 

"Thank you for the cheque of £3.956.70 I received on 17th July 2008. I consider this matter now closed with you and Anfi Group.I will recommend your company to anybody who would be interested to buy or sell a Timeshare and I would like to inform that I was very satisfied how your company dealt with the sale. I would like to thank particularly Martina Veya for her kindness and patience during all the procedure, the same with me as with my brother she helped in all correspondences necessary to close this matter." {translated}

 
Mdme Gardy, France, August 2008
 
 

"The service given to me has been excellent. From the first point of contact with yourselves through email to almost immediate phone call from Lora, then the legal and financial side by yourself. We could not believe how quick the sale has been. From first contacting you and receiving the cheque it took less than six months - incredible. Thank you again for all the help that has been given to us."

 
Mrs Sandison, Borehamwood, August 2008
 
 

"Thank you for the smooth transaction. Please also convey thanks to all concerned including Kellie and Jon. I have to say that apart from letters that have to be signed and sent by post, your email communications have been first class and have contributed to the speed at which the transaction was completed."

 
Mr Marner, Wembley, August 2008
 
 

"I am writing to let you know that my family have just returned from our first holiday at the property you sold us in Gran Anfi in Gran Canaria. I wanted to let you know how pleased we were with the apartment. Despite have bought resale at much less than Anfi sell for, everything was in place and welcoming for us. I think anyone who does not buy through you is wasting their money and I cannot recommend you enough.."

 
Mr Byatt, By Email, August 2008
 
 

"Received with thanks cheque for £7,000 for sale of contract TL8669W. For the second time, Travel & Leisure have handled Timeshare sale with a thorough, professional and courteous attitude. I would not hesitate to contact you first should the need arise."

 
Mr Cox, Wolverhampton, July 2008
 
 

"Thank you for the cheque for the sale of our apartment in Club Gran Anfi. Thank you for all your help and assistance with this. It was a great help to us and we found that you gave us assurance that you were a honest and trustworthy company. Once again, thank you."

 
Mr & Mrs Davis, Newton Abbot, July 2008
 
 

"Very many thanks for the cheque for the sale of our Marbessa Timeshare. In view of the situation in the UK bordering on a recession, I think you have done very well in selling our Timeshare. Always been a pleasure to talk to anyone of your staff. Very friendly people."

 
Mr & Mrs Cook, Guildford, June 2008
 
 

"I am pleased to advise you that I have today received my new membership certificate from Anfi so the whole transfer is now concluded. I would like to place on record my thanks to you and the Travel & Leisure Group being so helpful during my aquisition of my week at Anfi and I have already recommended your services to other Anfi users."

 
Mr Edwards, Pinner, June 2008
 
 

"We received the cheque today for the sale of our Timeshare and full refund of the original advertisment fee. Thank you for your above excellent service. We are both very pleased to have chosen T & L to handle our sale and will have no problem recommending your services to others."

 
Mr Flinn, By Email, June 2008
 
 

"I write to acknowledge receipt of the cheque you sent for the sale of our 2 weeks at Marriott Marbella resort. This now concludes the sale of all 6 of our weeks and I would wish to record our complete satisfaction for the service provided by your company. We are both wholly satisfied with it and wish your company all of the best in the future."

 
Mr & Mrs Barclay, Argyll, June 2008
 
 

"We received the check in the mail and appreciate everything you and all in Travel & Leisure have done for us. We will certainly recommend your company to anyone interested in buying or selling in the Timeshare market."

 
Mr & Mrs McMahon, By Email, June 2008
 
 

"I know we should expect high standards of service at all times but it doesn't always happen, however I had exceptional service from you. Both in the UK and in your overseas office, and could confidently recommend your organisation should an opportunity occur."

 
Mrs Shiells, Petersfield, June 2008
 
 

"Many thanks for all yourefforts regarding this sale. Having previously had some bad experiences with the timeshare resale business (specifically ****) it was a pleasure doing business with Travel & Leisure (and you can quote me on that)"

 
Mr & Mrs Pipe, By Email, May 2008
 
 

"I would like to take this opportunity to thank you for your assistance in the sale of our timeshare. Both my husband and I feel the service you offered was exceptional thoughout. We were well informed throughout the process, written correspondance was clear and detailed and there was always friendly advice on the other end of the phone. Many, many thanks."

 
Mr & Mrs Nicholson, Derbyshire, May 2008
 
 

"I write to confirm receipt of my cheque 13/05/08 and also to thank you for your help and cooperation during the sale of our timeshare. Once the offer was confirmed every step of the way and always given a timescale for the sale. Many thanks again for everything."

 
Mr & Mrs Peel, Disley, May 2008
 
 

"Without the incentive to win £100 in your monthly prize draw, I fully intended to write to you to compliment you and your colleagues on your excellent service during the whole of the transaction. In fact we are currently involved in a larger financial transaction and the service compared to yours is a very poor second ! We have on many occasions compared their level of communication and response to yours; it does no come close."

 
Mr & Mrs Mara, Birchington On Sea, May 2008
 
 

"Many thanks for your letter of 30 April with the certificate and other documents which completes our purchase of the afore. It has all gone very smoothly and easily - thank you very much indeed. Please give our thanks and greetings to Steve."

 
Mr Trembath, Chichester, May 2008
 
 

"I am writing to acknowledge receipt of cheque for £1665 for the sale of my Timeshare weeks. I was very concerned about the selling process of the sale especially in my recent widowhood. However I have received nothing less than exemplary help and guidance throughout the whole process, which has taken much less time than I imagined. I shall certainly have no problem in recommending your service to anyone. Thank you very much indeed."

Mrs Herbert, Dorset, April 2008
 
 

"In this letter we confirm reception of the promised cheque and thank you for the prompt settlement of the selling."

Mr Van Laethem, Belgium, April 2008
 
 

"Thanks a lot also for very nice cooperation with Mrs Veya, for her patience and everything. Any case when our friends decide to sell their timeshare for sure I will recommend your company."

Mrs Juhosova, Slovak Republic, March 2008
 
 

"What can I say ! Words cannot express my gratitude to you for the way in which you helped me over this Timeshare fiasco. I have certainly learned my lesson the hard way, when all I needed was to call you. I hope your company appreciate you - I'm sure they do ! I certainly do. I should have come to you in the first place."

Mrs Cherry, Northants, March 2008
 
 

"I write to say a big 'thank you' for all your help and advice in selling my elderly mothers timeshare which had been a big worry to us over the past 2 years since my father passed away. I must THANK-YOU for the wholly professional an efficient service that I have received from you over the past few months whilst all the paper work and transactions have been taking place. I have been most impressed by your courteous, helpful and informative customer care and would thoroughly recommend your exceptional service."

Mrs Bradbury, Hants, March 2008
 
 

"Both of use would like to thank you for your help in selling our Dona Lola apartment for us. We had eighteen good holidays there and sincerely hope the people who bought the apartment have the same enjoyment as we had. If we hear of anyone else who wants to sell their Timeshare we will have no hesitation in recommending you."

Mr & Mrs Malcolm, West Sussex, March 2008
 
 

"Over the last 2 years I have purchased on separate occasions 2 weeks at the Marriott Resort in Majorca. These purchases were done through Travel & Leisure Group. I am delighted to say the service levels I have received from T&L have been first class!. Such is my pleasure in the work of T&L Group that I have already recommended a friend who has also bought a week from them. We have no hesitation in recommending T&L as a great company to do business with.."

Mr Griffiths, By Email, February 2008
 
Click here to view letter
 

"Thanks very much for all your assistance and patience with this. I will definitely recommend your firm to anyone considering these type of transactions in the future."

Mrs Bassindale, By Email, February 2008
 
   

"We would like to say how professional your company has been in our dealings and you have helped make the whole process very painless."

Mr Capener, Rochester, January 2008
 
   

"Thank you for your cheque which we received on 26 Jan. Your service has been excellent, very prompt, helpful and friendly. Whenever I contacted Travel & Leisure, they were fully up to date on the status of our Timeshare sale. Thanks for your help."

Mr & Mrs Ledward, Brighton, January 2008
 
   

 

"Thank you very much for all your assistance handling these transactions. I will be buying more with such service you provide."

Mr Petersen, By Email, January 2008
 
   

 

"Your service on this transfer was excellent. You gave us a feeling of confidence throughout the process that you were in control. You deserve a raise !"

Mr & Mrs Downes, By Email, December 2007
 
   

 

"In an industry which is not renowned for honesty, transparency and fair trading, it has been a pleasure to work with your company. We found you to be quick, efficient and helpful. Your efforts on our behalf resulted in a satisfactory conclusion. We will certainly recommend you to others who may be interested in purchasing or selling a Timeshare, or converting to RCI points."

P L Hicks, Dorset, December 2007
 
   

 

"Many thanks for your help in selling our Timeshare. We are extremely pleased with your excellent services and we will not hesitate to recommend your company to any of our friends."

Mr & Mrs Jones, Shrewsbury, October 2007
 
   

 

"Just to say a big thank you to Steve & Angela Frankland who were both really helpful and informative. Nothing was too much trouble and everything was explained each step of the way. I will be recommending that friends and colleagues who wish to purchase a Timeshare give tRavel & Leisure a call. Thank you so much"

Mr & Mrs Rees, Llanelli, October 2007
 
   

 

"Many thanks for the cheque received 18th August, selling Sunset Harbour Club, weeks 16 & 17. Will keep in mind TRavel & Leisure if I hear anyone wishing to sell their Timeshare"

Mr & Mrs Owen, Sale, August 2007
 
   

 

"I have pleasure in stating, that the sale of my Timeshare (although lengthy no fault of the staff, went very well. I have nothing but praise for the staff especially Angie on ext 881111, who was very helpful and kept me informed of negotiations. Angie had the common decency to reply to my calls, which in this high-octane world is very rare. Again thanks to all participated in this sale."

Mr Marshall, Purfleet, August 2007
 
   

 

"Just a few lines informing yourselves of how extremely happy and impress we are with your exceptional service with regard to the purchase of our Timeshare at Paradise Kings Club. We found you all to be polite and very helpful and prompt with any queries or information that we required. We would not hesitate to recommend your company to anyone wishing to purchase a Timeshare because we know they would receive exceptional service from yourselves."

Mr& Mrs Kimble, Basildon, August 2007
 
   

 

"I thank you for completing the above and hereby acknowledge receipt of your cheque in my favor for the sum of £1378-00 as payment in full for the sale of my timeshare to the American buyer. I would have no hesitation in using your services for any future transactions that I may have and I thank you for your friendly and curt ious manner that you applied to this contract"

Mr Roberts, Manchester, August 2007
 
   

"Just a quick line to let you know we have just had our two weeks holiday at the about (Miraflores). You were right, we were not disappointed. We can't wait for next year !"

 
Mr & Mrs Doran, By Email, June 2007
 
 

 

"I must admit I did have my doubts as to whether we would get our money, as we have used other companies in the past and lost money. We would recommend your company to others for the service we received"

Mr Blake, Kent, June 2007
 
   

   

"Thank you for all your help and expertise in this transaction. I would like to say how well it was handled and your personal help on matters was greatly appreciated. This transaction was very much 'new ground' for me and I had to rely wholly on your knowledge and answers to my many questions. You were spot on all through and the whole thing was far from the nightmare I had imagined it might be. Many thanks again and all good wishes to yourself and to your company for the future."

Mrs Pattinson, Oxon, May 2007
 
   

   

"Thank you very much for your good and fast paperwork. It was a pleasure to talk to you. I did trust you. This is very important for ma as I had no chance to meet you face to face due to the big distance to Switzerland. The cheque £8406 reached me last Friday. Thanks a lot"

Mrs Weber, Switzerland, April 2007
 
   

   

"Many thanks for your help with all aspects of the sale, and would be happy for either ourselves or others to use you in the future."

Mr & Mrs Heewey, Barnstaple, March 2007
 
   

   

"Many thanks for the cheque for £2999.41 as conclusion of the sale of our Timeshare at The Royal Savoy, Madeira. Can I thank you for all the help and trouble you have painstakingly undertaken to complete the sale"

Mr & Mrs Paterson, Cyprus, January 2007
 
   

   

"Just a quick note to say thank you for all your assistance and to confirm that we have now received our membership certificate for Pine Cliffs. It has been a pleasure dealing with you, we have been immensely impressed by your speed, professionalism and attention to detail. We would not hesitate to use your services again or to recommend others to you."

Mr & Mrs Winter, By email, December 2006
 
Click here to view letter
   

   

"Thank you very much for the service you have given, it has been absolutely first class and trouble free. I was a bit dubious about selling the property through an agent but from the first phone call you have made it trouble and worry free. I would certainly recommend the Travel & Leisure Group to anyone "

Mr Norman, Anglesey, December 2006
 
   

   

"Many thanks for your handling of this transaction, which was dealt with professionally and promptly at all stages - we were amazed to receive this offer within days of contacting you !"

Mr & Mrs Chadwick, Newark, November 2006
 
   

   

"After several unhappy experiences with Timeshare we are delighted that at last a reliable source of purchaser is available through yourselves. Our thanks to you and Steve for your excellent service. We shall not hesitate to deal with yourselves again and recommend you."

Mr & Mrs Hatton, Brighton, November 2006
 
   

   
"Thank you for all your help and I shall certainly recommend Travel & Leisure to anyone wishing to sell a timeshare."
P Wilson , Dorset, October 2006
 
   

   

"We write with reference to our recent purchase of the 3 bedroom penthouse suite at Pine Cliffs, and would like to thank you all for the excellent service you have provided from start to finish. Tony Cole certainly kept us fully informed throughout the negotiations with the vendor, and we would like to thank him for his professionalism and courteous service he has provided. Also your conveyancing department have also been excellent and the whole transaction in purchasing this property has been very smoothly run. We would certainly recommend your organisation as a truly professional organisation to do business with."

Mr & Mrs Gough, Fareham, October 2006
 
   

   
"Could I add that I am very happy with the processing of this transaction. Your company has kept to what was agreed and even when we had questions about the process and time scales, the advice given over the telephone was clear and accurate. I would be very happy to recommend your company to anyone else in our situation of wanting to sell a timeshare."
Mr Fleetwood, Lymington, September 2006
 
   

   
"Well done for such a efficient service!!! There's hope for Timeshare yet!!!."
Mr & Mrs Hatton, Brighton, September 2006
 
   

   
"The cheque arrived safely and I have already commended your high quality service to a number of friends. Thank you."
Mr & Mrs Sydney, Doncaster, August 2006
 
   

   
"We would like to thank the Travel & Leisure Group for all your help in our purchasing a silver week timeshare. You were always so pleasant and helpful and put us under no pressure. Grateful thanks to Angela Frankland for always keeping us up to date with what was taking place. Thank you again. "
Mr & Mrs Gibb, Aberdeenshire, August 2006
 
   

   
"This letter is to thank you for helping us achieve the purchase in time and helping all go smoothly. As first time buyers, we have been extremely happy with your company and would have no hesitation in recommending you. "
Mrs Braithwaite, Wirral, August 2006
 
   

   
"Thank you for the cheque you sent for the completion of selling my Timeshare. I was very pleased with your personal help towards me as you know I was going through a difficult time, so once again, thank you for everything."
Mrs Endley, Ipswich, August 2006
 
   
"Thank you for the cheque. I am sorry for the time it took dealing with the resort."
Mrs Barnard, Cumbria, August 2006
 
   

   
"I write to confirm receipt of the cheque for the sale of my Timeshare. May I take this opportunity to express my complete satisfaction with yourself and your company in the professional way that this transaction has been conducted. There has been much bad publicity regarding timeshare sales with some horror stories, but I will certainly promote your company to any of our family or friends who may in the future decide to sell their Timeshares. "
 
Mr Peters, Cornwall, May 2006
   
   
"Thank you for your kind and speedy service"
 
Mr Walsh, Chorley, March 2006
   
   
Response to questionnaire -

Q - What was your impression of the conveyancing service ?
A - "First class !"
 
Mr & Mrs Day, Mansfield, January 2006
   
   
"Private selling is difficult and you asked for no money up front."
 
Mr Wilson, Gran Canaria, December 2005
   
   
"I am writing to express my thanks for the thoroughly professional way you handled the sale of the property concerned. Too many people today are prepared to find fault and moan about organisation's likes yours. I found at no time any negative suggestions about the sale of my timeshare. Your staff were very easy to talk to and again very professional.
 
Mr Nelmes, Preston, November 2005
   
   
Response to questionnaire -

Q - How did you find our sales staff ?
A - "Friendly, helpful and informative "
 
Mr Alderman, Lincoln, November 2005
   
   
Response to questionnaire -

Q - What was your impression of the conveyancing service ?
A - "Progressed like clockwork."
 
Mrs Graves, Nottingham, November 2005
   
   
Response to questionnaire -

Q - Why did you decide to use Travel & Leisure ?
A - "Good price and refund of fee on sale."
 
Mrs Smalley, Bolton, November 2005
   
   
Response to questionnaire -

Q - Why did you decide to use Travel & Leisure ?
A - "Because they were well informed and knowledgeable and all references to the company were excellent."
 
Mr & Mrs Wells, Shrewsbury, October 2005
   
   
"We have been more than satisfied with the service provided by your organisation and will have no hesitation in recommending your services to others. Thank you for all your help."
 
Mrs Wigman, Wiltshire, July 2005
   
   

Response to questionnaire -

Q - Why did you decide to use Travel & Leisure ?
A - "My parents are selling through yourselves and if we even decide to buy or sell again, we would use Travel & Leisure "

 
Mrs McGuinley, Bolton, July 2005
 
 
"Thank you for the cheque in settlement. Your service will be highly recommended by me it was first class "
 
Mrs Hodgson, Stokton On Tees, July 2005
   
   

Response to questionnaire -

Q - Did they advise you on the best options to suit your particular requirements ?
A - "Yes - Beyond our expectations. Really good solid advice on our rights when buying a resale"

Q - Why did you decide to use Travel & Leisure ?
A - "Prompt response to initial contact. Regular contact to update on what was available. Excellent service"

 
Mr & Mrs Spall, Beccles, June 2005
 
 
"I would like to take this opportunity to congratulate you on the very professional way you handled my recent purchase. Working in the Timeshare industry myself, it is refreshing to see a company such as yourselves working to a very high standard. Mt dealings with firstly David James and then with Angela Frankland were enjoyable and stress free. I was so impressed with your services I have a referral for you."
 
Mr Shaw, Bingham, June 2005
   
   

Response to questionnaire -

Q - Why did you decide to use Travel & Leisure ?
A - "Basically because you had the place/week/price we wanted. However we did speak to other companies but found Travel & Leisure the easiest and most efficient to deal with. And yes we would use you again should the need arise. "

 
Mr & Mrs Marshall, Wirral, May 2005
 
 
"Many thanks for your letter of 4th April together with enclosure which came as a pleasant surprise. Thank you for your efficient service and courtesy throughout. We have two other timeshares possible to dispose of in the next 18 months so we will be contacting you. Many thanks once again "
 
Mr & Mrs Ludlam, By Email, Mar 2005
 
 
"I knew what I wanted but Ian bent over backwards to help when the first sale fell through. I used Travel & Leisure because my friend recommended you and I will definitely use you again. You have been very very helpful during this purchase."
 
Mrs Walsh, Wirral, September 2004
   
   
"Thank you once again for the service performed in obtaining the warranty deeds relating to the timeshare and a special thank you for the extra help given in securing the two weeks at the end of March to enable us to use it for the first time. I fully understand that this was something extra you helped us with but we could not go at any time during 2004. "
 
Mr & Mrs Jones, Isle Of Bute, Jan 2004
 
 
"We write to confirm receipt of your cheque for £5,400 in respect of the sale of our timeshare at Cameron House, and thank you for your very professional and friendly service that you have provided us with"
 
Mr & Mrs Budge, Fife, November 2003
 
 
"Iain Wilson was excellent - very straight forward to deal with"
 
Mr Maynard, Somerset, November 2003
 
 
"I wish to thank you sincerely for your excellent service, I shall certainly recommend you !"
 
Mr Smith, Wales, July 2003
 
 
"Thank you for your letter confirming the sale of our Island Village. We have received your cheque for £2500.00. We shall certainly refer anybody who is interested in buying property to you"
 
Mr & Mrs Burnett, Kent, July 2003
 
 
"I researched various companies over the Internet. I chose Travel & Leisure because they were able to answer all the many questions I put to them"
 
Mrs Bullen, Edinburgh, June 2003
 
 
"We would like to thank you most sincerely both for your great courtesy and personal attention and trust that we may yet have the pleasure of doing business with Travel & Leisure which is obviously a first rate organisation of integrity"
 
Mr Dawes, Ayre, May 2000
 
 
"I would like to thank Steve for his helpfulness. I have spoken to many timeshare companies and have been told many untruths and it seems now I have found a company that I can trust and recommend to others"
 
Mrs Bloomfield, York, Oct 2000
   
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